Terms and Conditions
Welcome to MRA Maxicab, your trusted provider of reliable and luxurious maxi cab services. By booking our services, you agree to the following terms and conditions:
1. Booking Confirmation
(a) All bookings are subject to availability and confirmation by [Your Company Name]. We recommend booking in advance to ensure availability of your preferred vehicle.
2. Cancellation Policy
(a) Cancellations must be made at least 3 hours before the scheduled pick-up time to avoid a cancellation fee.
(b) Cancellations made within 3 hours of the scheduled pick-up time will incur a cancellation fee of $20.
(c) To cancel a booking, please contact our customer service team via phone or email.
3. Waiting Time Policy
(a) For one-way and departure services, a complimentary waiting time of 15 minutes is provided. Any additional waiting time will be charged at our standard waiting time rates.
(b) For arrival services, a complimentary waiting time of 60 minutes is provided from the confirmed arrival time. Any additional waiting time will be charged at our standard waiting time rates.
(c) It is the passenger's responsibility to inform us of any delays or changes to their travel schedule to ensure timely service.
4. Passenger Conduct
(a) Passengers are expected to conduct themselves in a respectful and safe manner during the journey. MRA Maxicab reserves the right to refuse service to any passenger displaying inappropriate behavior.
(b) Passengers are responsible for any damage caused to the vehicle during the booking period.
5. Liability
(a) MRA Maxicab is not responsible for delays caused by unforeseen circumstances such as traffic, weather conditions, or mechanical issues.
(b) Our liability is limited to providing the service as booked. We do not accept liability for any indirect or consequential loss arising from the use of our services.
6. Payment Terms
(a) Payment must be made on time as agreed with MRA Maxicab.
(b) We accept various payment methods, including credit cards, debit cards, and online payments with an additional surcharge of 10%.
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7. Privacy Policy
(a) MRA Maxicab is committed to protecting your privacy. Any personal information collected during the booking process will be used solely for providing our services and will not be shared with third parties without your consent.
By using our services, you agree to abide by these terms and conditions. MRA Maxicab reserves the right to amend these terms and conditions at any time without prior notice. For any questions or concerns, please contact our customer service team.
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Thank you for choosing MRA Maxicab. We look forward to serving you.
Privacy Policy
Welcome to www.maxicabsingapura.com (the "Website"). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Book a maxicab service
• Register an account
• Contact us for support
This information may include your name, email address, phone number, and payment details.
Usage Data
We automatically collect certain information about your device and usage of our Website, including:
• IP address
• Browser type and version
• Pages visited and time spent on the Website
2. How We Use Your Information
We use the information we collect to:
• Provide and manage our services
• Process your transactions and send related information
• Communicate with you, including sending confirmations, updates, and customer support
• Improve our Website and services
• Comply with legal obligations
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
• Service providers who assist us in operating our Website and services, such as payment processors and IT support
• Law enforcement or regulatory agencies if required by law or to protect our rights
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.
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6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us at mra.maxicab@gmail.com to exercise these rights.
7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Website with a new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: mra.maxicab@gmail.com
Phone: +65 8874 2701
Thank you for choosing MRA Maxicab. We are committed to protecting your privacy and ensuring a safe online experience.